1. Service Agreement

By using Fermalen's services, you agree to these terms. Our services include VPS hosting, cloud services, and related technical support.

2. Account Responsibilities

• Maintain accurate account information
• Ensure secure password practices
• Take responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3. Service Level Commitment

We strive to provide 99.9% uptime for all our services. Details are outlined in our Service Level Agreement (SLA).

4. Payment Terms

• Services are billed in advance
• Accepted payment methods include major cryptocurrencies
• Late payments may result in service suspension
• All fees are non-refundable except as specified in our Money-back Guarantee

5. Termination

We reserve the right to terminate services for:

• Violation of our Acceptable Use Policy
• Non-payment of services
• Fraudulent activity
• Any illegal activities

6. Data Privacy

We protect your data according to our Privacy Policy and applicable laws.

7. Limitations of Liability

Our liability is limited to the amount paid for services in the previous 12 months.

Last updated: July 26, 2025