Money-back Guarantee

Your satisfaction is our priority

Our Promise

At Fermalen, we stand behind our services with a 30-day money-back guarantee. We want you to be completely satisfied with our services.

Valid for 14 days from the date of purchase

What's Covered

  • Base hosting fees
  • Standard setup fees
  • Regular rate services

What's Not Covered

  • Domain registration fees
  • Custom development work
  • Additional IP addresses
  • Special or promotional pricing
  • Administrative fees

How to Request a Refund

  1. Contact our support team
  2. Provide your account details
  3. State your reason for cancellation
  4. Request the refund within 30 days of purchase

Processing Time

Refunds are typically processed within 5-7 business days, depending on your payment method.

For any questions about our money-back guarantee, please contact our support team.