Money-back Guarantee
Your satisfaction is our priority
Our Promise
At Fermalen, we stand behind our services with a 30-day money-back guarantee. We want you to be completely satisfied with our services.
Valid for 14 days from the date of purchase
What's Covered
- Base hosting fees
- Standard setup fees
- Regular rate services
What's Not Covered
- Domain registration fees
- Custom development work
- Additional IP addresses
- Special or promotional pricing
- Administrative fees
How to Request a Refund
- Contact our support team
- Provide your account details
- State your reason for cancellation
- Request the refund within 30 days of purchase
Processing Time
Refunds are typically processed within 5-7 business days, depending on your payment method.
For any questions about our money-back guarantee, please contact our support team.